1. Minimum order is 100pcs for printed and package items, while 50pcs for non-print and existing stock.
2. Written design for prints will be determined solely by our designers; font type, font size, font color and design. If you want to use your own design, you can send a picture to a Sales Officer, but we are not responsible if there is an error in the result. Design / word is not allowed to be changed after a deposit has been made.
3. For certain doorgifts, you are allowed to request a doorgift color according to the theme of the event, but it is subject to the stock that we have.
4. Make sure all the booking information in the invoice is complete & correct before the deposit payment is made. Reservation made can not be changed or canceled after a deposit is made. Our operations will only process your order based on the information provided in the last invoice.
5. We will not be liable for any mistakes that may arise from changes made by the customer after the deposit payment is made (even if it has been agreed upon by the Sales Officer). Sample pictures that you receive from our Sales Officers should not be referenced in the event of any errors once your order has been processed.
6. The normal process takes + -8 weeks (preorder) or +- 1 month (ready stocks) from the date the deposit received / approve the design (if any), subject to changes.